Terms and Conditions of Service

These Terms and Conditions (“Terms”) govern the provision of services by Weedoo Marketing Ltd (“we”, “us”, or “our”) to clients (“you” or “your”). By engaging our services, you agree to be bound by these Terms.

Please read them carefully before using our services.

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1. Services

Weedoo Marketing Ltd provides digital marketing services, including but not limited to:

• SEO (Search Engine Optimisation)
• Social Media Management
• Paid Advertising (PPC)
• Website Design and Development
• Branding and Creative Services

The specific scope, deliverables, and timelines will be detailed in a written proposal, quote, or agreement.

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2. Client Responsibilities

You agree to:

• Provide accurate and timely information and materials.
• Respond to communication and approvals within agreed timelines.
• Ensure all content you provide complies with applicable laws and does not infringe third-party rights.
• Grant us access to necessary platforms, tools, and logins (e.g., Google Ads, social media, CMS).

Delays caused by missing information or client inaction may result in project timeline extensions or additional fees.

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3. Fees and Payment

• All fees are set out in the proposal or service agreement.
• Invoices are payable within 14 days, unless otherwise agreed in writing.
• Late payments may incur interest or service suspension.
• All prices are exclusive of VAT (if applicable) unless stated otherwise.

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4. Revisions and Change Requests

Reasonable revisions are included as per the project scope. Significant changes beyond the original scope may incur additional charges, which will be discussed and agreed upon in writing.

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5. Website Hosting, Email & Account Ownership

Weedoo Marketing Ltd provides website hosting, including email hosting (e.g., info@yourdomain), as part of our services on a 12-month (1-year) term basis. Hosting accounts, domains, and associated infrastructure are registered under our company name, and we retain administrative access to ensure security, updates, and service continuity.

• Hosting is provided for 12 months from the date of activation. Hosting must be renewed annually to maintain service.
• Clients are responsible for renewing and paying for their domain names as they expire.
• Email accounts included with hosting have a fixed disk space allocation. If the disk space usage exceeds the agreed limit due to volume of emails or attachments, additional charges will apply for expanding email storage.
• Website bandwidth is subject to limits agreed in your service plan. If traffic exceeds these limits, additional fees may be charged to upgrade bandwidth capacity.
• We will notify you in advance about upcoming hosting and domain renewals, and any additional charges related to email storage or bandwidth overuse.
• You may request migration or transfer of hosting, email services, and login credentials upon termination or non-renewal, subject to:
  • Full settlement of any outstanding fees.
  • A reasonable transfer or migration fee, if applicable.
  • Advance notice of at least 30 days.

We will not unreasonably withhold or delay providing access or transferring hosting services.

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6. Termination

Either party may terminate the agreement with written notice:

• By you: With 30 days’ notice, subject to settlement of any outstanding fees.
• By us: Immediately if you breach these Terms or fail to pay.

In the event of early termination, you must pay for all work completed up to that date.

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7. Intellectual Property

• Upon full payment, you will own the final deliverables specifically created for you (e.g., designs, copy, campaigns).
• We retain the right to display work in our portfolio unless otherwise agreed in writing.
• Third-party materials (e.g., stock photos, fonts) may remain subject to their own licences.
• We may use licensed stock imagery, graphics, and templates as part of the website design. Where applicable, these are legally licensed for use on your site.

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8. Confidentiality

Both parties agree to keep confidential any information shared during the course of the project that is not publicly available.

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9. Liability

We aim to deliver services to a high standard, but we do not guarantee specific outcomes (e.g., search rankings or ad performance). To the fullest extent permitted by law, our liability is limited to the amount you have paid for the services in the 3 months preceding any claim.

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10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

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11. Contact

For questions about these Terms, please contact:
Weedoo Marketing Ltd
📧 Email: info@weedoomarketing.co.uk
🌐 Website: www.weedoomarketing.co.uk